QuickBooks is a powerful accounting software used by businesses of all sizes to manage finances efficiently. However, users occasionally encounter errors that disrupt workflow. One such issue is QuickBooks Error H202, which occurs when a multi-user mode setup is blocked from accessing a company file stored on another computer. If you’re facing this issue, don’t worry—we’ve got you covered. This guide will explain the causes of Error H202 and provide solutions to resolve it effectively. For immediate assistance, you can also contact QuickBooks Support at 1.855.738.2891.
What Is QuickBooks Error H202?
QuickBooks Error H202 is a network-related error that appears when QuickBooks Desktop fails to connect to the company file in multi-user mode. This issue prevents users from accessing the file stored on a different server or computer, disrupting business operations.
Symptoms of QuickBooks Error H202:
- You receive an error message stating, “You are trying to work with a company file that is located on another computer, but this QuickBooks installation cannot reach the server on that computer.”
- QuickBooks runs slowly or crashes frequently.
- Users cannot switch from single-user to multi-user mode.
- The application freezes or becomes unresponsive.
Causes of QuickBooks Error H202
Several factors can trigger this error, including:
- Incorrect Hosting Configuration: The hosting settings on QuickBooks are not correctly configured for multi-user mode.
- Blocked Communication: A firewall or security software is preventing QuickBooks from accessing the network.
- QuickBooks Database Server Manager Issues: The QuickBooks Database Server Manager is either not running or misconfigured.
- Corrupt or Damaged Network Data File (ND File): The ND file, which helps QuickBooks locate the company file over the network, is corrupted.
- IP Address Conflict: An incorrect or unstable server IP address is causing connectivity issues.
- DNS Configuration Issues: Incorrect DNS settings can prevent QuickBooks from establishing a stable connection with the host computer.
How to Fix QuickBooks Error H202
If you’re experiencing Error H202, follow these troubleshooting steps to resolve it.
Solution 1: Use the QuickBooks Database Server Manager
- Download and Install QuickBooks Tool Hub
- Close QuickBooks.
- Download the latest version of QuickBooks Tool Hub from the official website.
- Install the tool by following the on-screen instructions.
- Run QuickBooks Database Server Manager
- Open QuickBooks Tool Hub.
- Navigate to the Network Issues tab.
- Click on QuickBooks Database Server Manager.
- Select the Scan Folders option and locate your company file.
- Click Start Scan and wait for the process to complete.
- Restart QuickBooks and check if the issue is resolved.
Solution 2: Check Hosting Settings
- Open QuickBooks on the host computer.
- Click File > Utilities.
- If you see Stop Hosting Multi-User Access, click on it to disable hosting, then re-enable it.
- On the workstation, ensure hosting is not enabled by following the same steps.
- Restart QuickBooks and check if the issue persists.
Solution 3: Verify and Modify Firewall Settings
- Open the Windows Firewall on the server computer.
- Click Advanced Settings and select Inbound Rules.
- Create a New Rule, choose Port, and select TCP.
- Enter the specific QuickBooks ports:
- QuickBooks 2019 and later: 8019, 56728, 55378-55382
- QuickBooks 2018: 8019, 56727, 55373-55377
- Allow the connection and name the rule “QuickBooks.”
- Repeat the same steps for Outbound Rules.
- Restart your computer and try accessing QuickBooks in multi-user mode.
Solution 4: Edit the Windows Hosts File
- Press Windows + R, type cmd, and hit Enter.
- Type ping [Server Name] and note the IP address.
- Go to C:\Windows\System32\Drivers\Etc and open the Hosts file using Notepad.
- Add the server’s IP address and computer name at the end of the file.
- Save the changes and restart QuickBooks.
Solution 5: Restart QuickBooks Services
- Press Windows + R, type services.msc, and press Enter.
- Locate QuickBooksDBXX (XX represents your version).
- Right-click and select Restart.
- Ensure the Startup Type is set to Automatic.
- Repeat these steps for QuickBooks Services and QBCFMonitorService.
- Restart QuickBooks and check if the error is resolved.
Need Expert Help? Contact QuickBooks Support
If you’ve tried these solutions and still experience QuickBooks Error H202, don’t hesitate to reach out to QuickBooks Support at 1.855.738.2891. Our team of experts is available 24/7 to assist you with any QuickBooks-related issues.
Conclusion
QuickBooks Error H202 can be frustrating, but with the right troubleshooting steps, it can be resolved quickly. By following the solutions outlined above, you can restore multi-user access and ensure smooth operation. If you need further assistance, call 1.855.738.2891 for professional help. Keeping your QuickBooks software updated and maintaining proper network configurations will also help prevent future errors.
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